McDonald's at 6201 Brecksville Road, Independence, Ohio.

Bad attitudes on drive thru employees. Above average quality of food when compared to other McDonald's locations. Send your employees to Chick-fil-A or Arby's for customer service lessons.

was asked to pull forward after I paid... not a problem, I get it, however... after waiting 22 minutes because they said they had to make fresh hash browns... I received my food (now late) to my appointment... to find that they forgot to put cheese on my sandwich... I check my receipt... yup, sausage, egg, & CHEESE... definitely paid the extra dollar for cheese... too late... :-( won't be back... the kids working here appear to be unhappy... usually a sign of management... hope that it is just a coincidence... :-)