Edible Arrangements at 6901 Rockside Road, Independence, Ohio.

I think it’s weird that two of their employees are posting “reviews” on here... anyways I had an awful customer service experience with this location. I ordered a box of white chocolate covered strawberries as a gift, my friend’s favorite. To her surprise when she opened the box that night, there were 12 dark chocolate dipped strawberries. Even though the sticker label on front clearly said white chocolate! Called the next day, they agreed to re-do it and waive the delivery fee. Okay fine, mistakes happen.

But then when the second box was delivered...They were barely coated! And the strawberries were soggy and small! I was so disappointed, especially after the first mess up, all I wanted to do was surprise my friend with a nice gift. Will never order from here again.